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logo-University of Canterbury
Kairuruku Wāhi-auaha | Engagement and Learning Librarian
  • University of Canterbury
  • New Zealand, CAN
Tumu Tuarua Akoranga | Deputy Vice Chancellor Academic Located in Ōtautahi | Christchurch, Aotearoa | New Zealand 5 weeks annual leave +5 days university holidays Professional development opportunities Generous superannuation provisions (up to 6.75% employer contribution) Permanent position (37.5 hours per week | 1.0 FTE) Kia hiwa rā, kia hiwa rā!He hiahia, he pūkenga nōu ki te mahi a te Engagement and Learning Librarian? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei. Āu Mahi | What You Will DoWe are seeking an innovative and collaborative Engagement and Learning Librarian to lead the University of Canterbury Library Makerspace and deliver engaging learning experiences that enhance student success, creativity, and belonging. Based in the Puaka James Hight Library, you will create an inclusive environment where students and staff can explore ideas through technology, making, and interdisciplinary collaboration. You will oversee the day-to-day operation and future development of the Makerspace while supporting learning, teaching, research, and wider library engagement initiatives. Key responsibilities include: Leading the day-to-day operation, development, and promotion of the UC Library Makerspace Designing and delivering engaging learning programmes, workshops, and events that foster creativity and innovation Managing makerspace technologies and equipment, including maintenance, safety, inventory, and operational procedures Developing evidence-based improvements to makerspace services using user experience research and analytics Building strong relationships with students, academic staff, library colleagues, and external partners to support collaborative initiatives Creating opportunities for student-led activities and communities of practice to thrive Developing promotional content across digital and print platforms to increase awareness and engagement Supervising and training students, volunteers, and staff in the safe and effective use of makerspace technologies Supporting broader library services, including enquiry services, information support, and staff capability development Contributing to continuous improvement initiatives and delivering an exceptional library experience for the UC community For more information about our makerspace please feel free to visit our website here and here. Mōu | Who You AreYou are a creative, customer-focused professional who enjoys empowering others through technology, learning, and innovation. You are equally comfortable managing operational responsibilities as you are designing engaging programmes that inspire curiosity and collaboration. You bring strong organisational skills, a proactive approach to problem-solving, and a passion for delivering outstanding user experiences. You will have: At least 3–4 years' professional experience in a library, education, or related environment Experience designing and delivering learning programmes involving technology, creativity, or makerspace activities Demonstrated knowledge of current makerspace trends and emerging technologies Experience managing projects, events, or collaborative initiatives Excellent digital literacy, with confidence using a range of makerspace technologies, creative software, and design applications Strong organisational, analytical, and problem-solving skills Excellent written and verbal communication skills with the ability to engage a wide range of audiences Experience supervising or mentoring staff, volunteers, or students Sound knowledge of health and safety practices within a workshop or makerspace environment An alignment with our organisation's values and culture, promoting a positive and inclusive work environment. Mahi Ngātahi | Who You Will Work With You will join the University of Canterbury Library's Engagement and Learning team, working closely with library colleagues, academic staff, professional services teams, students, and external community partners. Reporting to the Team Leader Engagement and Learning Support, you will play an important role in delivering innovative services that support learning, creativity, and student success across the University. Ngā Painga o UC | Why UCAt UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued. UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include: 5 weeks annual leave +5 days university holidays UC Parental Leave (up to 9 weeks paid) + 26 weeks Government paid parental leave and onsite childcare facility generous employer contribution to superannuation (up to 6.75%) flexible working arrangements professional development and study opportunities supportive working environment a wide range of retail discounts across shopping, entertainment and travel on-campus staff discounts including UC RecCentre living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/ The closing date for this position is: Monday, 3 August 2026 (midnight, NZ time)Please note, applications will be reviewed as they are received, and interviews may take place before the close date. Pēhea te tono mai | How You Apply Applications for this position must be submitted via our careers website and should include a cover letter and resume. Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected] You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. Please note, this is an onsite position. Job Details Reference # 32957 Posted on 17 Jul 2026 Closes on 03 Aug 2026 23:55 Location(s) Christchurch Expertise Administration, Education & Training, Library, Science & Technology, Technician Job level(s) Entry/Graduate, Experienced Work type(s) Continuing (Permanent) full-time More details (document) PD Engagement and Learning Librarian 2026.pdf Position description 1 Position description 2 Position description 3 Position description 4
Full Time - Continuing
Closing:
Aug 3, 2026
logo-Queensland University of Techology
Senior Lecturer/Associate Professor in Urban and Regional Planning Systems
  • Queensland University of Techology
  • Australia
The School of Architecture and Built Environment delivers programs, knowledge and technical skills focused on designing, planning, constructing, and managing the built environment sustainably. The School combines complementary disciplinary strengths in architecture and the built environment to education and research in partnership with industry to solve real-world problems. We advance sustainable development, technological innovation and apply human centred and critical perspectives to engage industry, government and communities in design and innovation in the built environment. We research and teach collaboration and stakeholder engagement in professionally based contexts. We also research and teach tools and technologies such as construction and architectural robotics, environmental simulation and assessment, and big data analytics to inform projects and decision making.Level CCompletion of a PhD in Urban and Regional Planning or equivalent accreditation or standing. Demonstrated expertise and track record in teaching and research in planning at a systems level (could include a in one or more of the following areas: land use systems and planning, structural design, infrastructure; urban policy and governance and/or ecological sustainability or other areas relevant to planning systems not listed here. Membership (or eligibility to become a member) of the Planning Institute of Australia and demonstrated expertise as a practicing Urban or Regional Planner will be regarded favourably.Effective leadership in the successful development and delivery of research projects. Demonstrated experience initiating, developing and maintaining excellence in research demonstrated by high-quality publications, success in attracting competitive external research funding, and successful supervision of student research projects including PhD completions.Demonstrated track record in high-quality, real-world teaching (including unit / course coordination) including an ability to develop scholarly and innovative approaches to teaching and learning and a demonstrated capacity to teach classes in the professionally oriented Urban and Regional Planning Major.Demonstrated networks and experience in leading the development of impactful partnerships with industry, professional associations, government or community groups in research and teaching.Demonstrated capacity to lead self and embrace change to improve personal and organisational effectiveness, cooperate and collaborate well with others in a team with diverse backgrounds and expertise including cross-disciplinary collaborations.Demonstrated leadership and sustained experience in engaging with First Nations colleagues and communities in ways that value Indigenous authority, including responding constructively to feedback and embedding that guidance into teaching, research, or leadership practice will be regarded favourably.Demonstrated commitment to equity, diversity and Indigenous Australian engagement.Level DCompletion of a PhD in Urban and Regional Planning or equivalent accreditation or standing. Demonstrated expertise and track record in teaching and research in planning at a systems level in one or more of the following areas will be highly regarded: land use systems and planning, structural design, infrastructure; urban policy and governance and/or ecological sustainability, or other areas relevant to planning systems not listed here. Membership (or eligibility to become a member) of the Planning Institute of Australia and demonstrated expertise as a practicing Urban or Regional Planner will be regarded favourably.Outstanding established track record of developing, leading and delivering impactful research projects. Demonstrated experience in initiating leading, developing and maintaining an impactful research program as demonstrated by high-quality publications, success in attracting research funding, research team leadership and mentoring, effective research project delivery, and successful completion of higher degree student research projects as primary supervisor.Demonstrated significant track record in high quality, real-world teaching at undergraduate and postgraduate levels (including unit/ course coordination and curriculum development). Demonstrated expertise in high-quality, real-world teaching including an ability to develop scholarly and innovative approaches to teaching and learning, and a demonstrated capacity to teach classes in the professionally oriented Urban and Regional Planning Major.Demonstrated networks in urban and regional planning and leadership experience in initiating and building impactful partnerships with industry, professional associations, government or community groups in research and teaching. Demonstrated ability to lead self and others in a positive, collegial manner and implement change to improve personal and organisational effectiveness. Ability to cooperate and collaborate well with others in a team with diverse backgrounds and Interdisciplinary teams.Demonstrated leadership and sustained experience in engaging with First Nations colleagues and communities in ways that recognise Indigenous authority, including responding constructively to feedback and embedding that guidance into teaching, research, and academic leadership to effect meaningful change will be regarded favourably.Demonstrated commitment to equity, diversity and Indigenous Australian engagement.
Full Time - Continuing
Closing:
Jul 29, 2026
logo-The University of Auckland
Receptionist
  • The University of Auckland
  • New Zealand, AUK
Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a welcoming, organised, and customer-focused Receptionist to join our Learning and Employability teams.As the first point of contact for students, staff, and visitors to the Old Choral Hall, you'll play an important role in creating a positive and supportive experience for everyone who walks through our doors. You'll be the friendly face that helps students navigate services, answers enquiries, and ensures people feel welcomed, informed, and supported.This is a varied and people-focused role that combines frontline customer service with administrative support. Working across several teams, you'll help ensure the smooth day-to-day operation of the reception area while contributing to events, facilities coordination, and administrative activities that support student success.If you enjoy helping others, thrive in a busy environment, and take pride in delivering exceptional service, we'd love to hear from you.Key responsibilities include:Providing a warm and professional reception service for students, staff, and visitorsManaging and triaging enquiries in person, online, and over the phoneGuiding students to appropriate services, appointments, and support resourcesProviding administrative support across the Learning and Employability portfolioSupporting the organisation and delivery of events and engagement activitiesMaintaining reception, meeting, and shared spaces to ensure a welcoming environmentOrdering and replenishing supplies and consumables as requiredContributing to service excellence and continuous improvement initiativesThis is a permanent role working 37.5 hours per week. The salary range for this role is $55,634- $56,700 per annum depending on experience.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences.You bring a friendly, approachable manner and a calm, professional attitude, even when juggling multiple priorities. You're highly organised, enjoy working with a wide range of people, and take pride in delivering excellent customer service.Whether you're greeting visitors, assisting students, coordinating facilities, or supporting colleagues behind the scenes, you're committed to ensuring things run smoothly and efficiently.You'll thrive in this role if you enjoy being part of a collaborative team and are motivated by making a meaningful difference to the student experience. Ngā pūkenga motuhake | Important skills and experienceExcellent customer service and interpersonal skillsStrong organisational skills with the ability to manage competing prioritiesThe confidence to engage with a diverse range of students, staff, and visitorsStrong written and verbal communication skillsThe ability to learn new systems, software, and processes quicklyThe ability to work independently while contributing positively to a team environmentThe following would be beneficial:Experience in a reception, customer service, or administrative support roleExperience supporting multiple stakeholders in a busy environmentExperience working within a large or complex organisationPrevious experience within the tertiary education sectorA tertiary qualification Ngā āhuatanga kei a mātou | What we offerAt the University of Auckland, we're committed to creating an environment where our people can thrive. As part of our team, you'll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks' annual leaveOngoing professional development opportunitiesA supportive and inclusive workplace cultureAccess to wellbeing programmes, staff discounts, and recreation facilitiesThe opportunity to work alongside passionate teams dedicated to student successA rewarding role where you can make a real difference to the student experience every day Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 16/07/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Closing:
Aug 7, 2026
logo-Victoria University of Wellington
Kaiārahi ā-kāinga rua | Residential Adviser
  • Victoria University of Wellington
  • New Zealand
Are you experienced in relationship and team building?Have you completed at least two years of tertiary study or are an exceptional 2nd year student?Do you understand the importance of equity, diversity and inclusion and can foster a vibrant and safe community?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of Wellington is currently recruiting for Kaiārahi ā-kāinga rua - Residential Advisers to join the Campus Operations team on a fixed-term, part-time basis in 2027.The Directorate of Campus Operations actively engages with, supports, mentors and inspires our students, and provides them with a distinctively 'Te Herenga Waka’ experience.Key responsibilities:Living in the hall and reporting to the Tumuaki Taupuni - Head of Hall, Kaiārahi ā-kāinga rua - Residential Advisers (RAs) work closely with hall staff and the RA team to support, create, and maintain a welcoming and respectful hall community. RAs are required to be committed for the full academic year and gain experience working in a rewarding environment with a diverse range of students. RAs become a leader in the hall community, helping to connect students to the University student services. The RA teams, with support from management, plan and deliver engaging activities in the hall to help students meet new friends, succeed in their studies, and feel at home. RAs work approximately 30 hours per fortnight, consisting mainly of evening and weekend shifts. All successful applicants are required to complete a comprehensive training, starting late-January. During the two-week training period you are required to be available to work 40 hours a week.There are a number of roles available across all of our first year Halls, you will be asked your preference of first year hall throughout the application process. If you want to apply for an independent living community adviser role please see our other advert. Ō pūmanawa - About youYou will be able to demonstrate actively engaging with others in the University and wider community. Your ability to relate well to a wide range of people, staying calm under pressure, and having a positive attitude will have you widely respected. An RA is also a student so you must be ready to balance the RA role and your classes, assessments, and exams. We’re looking for someone who:Will be a 3rd year student or higher, or an exceptional 2nd year student.Is willing to live on-site and be an active member of the hall community.Is an experienced community builder, and is committed to fostering a vibrant, safe and supportive community. You will have experience working across cultures, including Māori and Pasifika, and can engage and communicate well with a diverse range of students.Can work approximately 30 hours a fortnight on a roster, mainly evening and weekend shifts (some weeks will be more involved than others).During the two-week compulsory training starting in late January, RAs will be required to work 40 hours per week.Is happy to complete a range of basic administrative and light cleaning tasks when requested.Enjoys living with lots of people, and coping with the vibrancy and high activity level that comes with living in a large community.Truly enjoys meeting and approaching new people, making them feel at ease, and can connect with others.Role Description: Click here to see further information, including salary details. If this link is not available, click 'apply' to view this on the University careers page. Close date for vacancy: 27 July 2026. Contact details for vacancy: If you have any questions regarding this role, please get in touch with Katrina Rogers ([email protected]).How to apply: To complete your application, please complete this form as well as pressing apply now on this advertisement. Both parts must be completed in order to be considered for this role. There is no need to submit a CV or cover letter as everything we need is requested in the form. If you cannot submit your application without uploading supporting documents, please simply upload a blank document if necessary.About UsMō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.
Part-time
Closing:
Jul 27, 2026

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Latest Jobs

  logo-Hong Kong University
Dispenser II
  • Hong Kong University
  • China
Dispenser II in the Department of Pharmacology and Pharmacy (Ref.: 536856), to commence as soon as possible on a two-year fixed-term basis, with contract-end gratuity and University contribution to a retirement benefits scheme totalling up to 10% of basic salary, and with the possibility of renewal subject to satisfactory performance. Applicants should possess a Diploma or above with a minimum of 4 years of relevant work experience in clinic, community, hospital pharmacy, or healthcare setting; OR a Higher Diploma in Dispensing Studies or equivalent, preferably with at least 2 years of relevant work experience in clinic, hospital pharmacy, community pharmacy or healthcare setting. They should have a good command of written and spoken English and Chinese; good interpersonal, organizational and communication skills; patient-oriented, strong computer literacy, for example Microsoft Office Applications; willingness to learn, and a strong sense of responsibility. The appointee will be working closely with pharmacists in the University Health Service (Sassoon Road) clinic and will be responsible for dispensing, inventory management and administrative duties of the pharmacy operation in various aspects, such as procurement, logistics, reporting, and documentation for legal compliance. Candidates with dispensing, administrative or procurement experience in the clinic or community pharmacy setting would be an advantage. Responsibilities: Perform dispensing duties, including but not limited to screening and interpretation doctors’ prescriptions, generating drug labels, assembling and labelling, issuing and counselling medications to revisiting clients under pharmacist supervision. Handle face-to-face and phone enquiries on stock availability or medication prices and handover to pharmacists for further communication and follow-up. Assist pharmacists in procurement administrative duties, including liaising with pharmaceutical companies on stock ordering to maintain a reasonable stock level, receiving goods, filing, checking and uploading invoices to procurement systems. Work closely with pharmacists in managing the dispensing area and storage room, including but not limited to loading and unloading goods, refilling dispensing area stock under pharmacist supervision, stocktaking, and expiry date checking. Maintain a high standard of record-keeping, ensuring completeness of legal documents and records. Support pharmacists in day-to-day administrative management, such as cashiering, data entry, replenishment of consumables, and maintaining a twice-daily log of pharmaceutical fridge. Perform any other duties as assigned by pharmacists. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. 5-day work per week from 10:00 am to 6:45pm (1-hour lunch inclusive) and no shifts are required. The University only accepts online applications for the above post. Applicants should apply online and upload an up-to-date CV. Review of applications will start as soon as possible and continue until August 31, 2026 or until the post is filled, whichever is earlier.
Full-time
Closing:
Aug 20, 2026
  logo-Hong Kong University
Assistant Registrar/Administrative Assistant I (several posts) in the Division of Community Medicine and Public Health Practice
  • Hong Kong University
  • China
Assistant Registrar/Administrative Assistant I (several posts) in the Division of Community Medicine and Public Health Practice, School of Public Health (Ref.: 536805), to commence as soon as possible, on a two- to three-year fixed-term basis with contract-end gratuity and University contribution to a retirement benefits scheme, totalling up to 15% of basic salary, with the possibility of renewal subject to satisfactory performance and funding availability. Application should possess a good first Bachelor’s degree, with relevant academic and professional training related to the areas of duties and/or recognized professional qualifications, plus at least 8 to 10 year’s professional experience in a public/quasi-public organization or a related sector, preferably with a higher degree. They should have an excellent command of written and spoken English and Chinese, be mature and meticulous, self-motivated, and a good team player with excellent organisational and interpersonal skills and be able to work on their own initiative. Commitment to quality and results, excellent time management and problem-solving skills, professional work attitude and a high level of computer literacy are essential qualities for the post. Applicants with less experience may be considered for appointment as Administrative Assistant I. The appointee will work to support a large team focused on population mental health projects and mental wellbeing in Hong Kong. He/She will play a central role in managing financial operations, and coordinating human resources activities, ensuring timely reporting, streamlining procedures, and maintaining strong stakeholder relationships. The role also involves managing procurement, budgeting, and financial reporting, handling grants and donations and collaborating with internal and external teams to support project execution. In addition to project and financial oversight, the appointee is responsible for HR administration, including recruitment, onboarding, promotions, and visa processing. The role requires mentoring junior staff, resolving operational challenges, and maintaining efficient office logistics. The position demands adaptability, strategic thinking, and strong communication skills to support the team’s mission and ensure smooth administrative operations. A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits. Housing benefits will be provided for the Assistant Registrar rank. Those who have responded to the previous advertisement (Ref.: 535039) need not re-apply. The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will commence as soon as possible and continue until October 20, 2026, or until the post is filled, whichever is earlier.
Full-time
Closing:
Aug 20, 2026
  logo-The University of Auckland
Human Health Research Coordinator
  • The University of Auckland
  • New Zealand, AUK
Job DescriptionTe Whiwhinga mahi | The opportunity The Human Health Research Coordinator (HHRC) is responsible for effectively coordinating human health research studies, collaborating closely with PIs, research nurses, midwives, and other research staff. The HHRC will ensure the delivery of project objectives by coordinating all aspects of human health research activity, monitoring timelines, regulatory compliance, and reporting to the Team Lead Human Health Research Coordinator. The HHRC will also provide research support, assisting with research methods, protocols, data acquisition, report generation, participant engagement, and other tasks related to the research.This role requires availability to work between 4:00 pm and 8:00 pm, with the remaining hours arranged flexibly across the week to align with participant availability and broader project needs.This is a fulltime (37.5 hours per week), fixed term (2 years) opportunity.The salary range for this role is $68,101 - $79,300 per annum pro-rated, depending on experience and qualifications.For more information, please view the position descriptionHe kōrero mōu | About youYou will bring experience coordinating or supporting human health research studies, with a strong understanding of Good Clinical Practice (GCP), research ethics, and data management. You’ll be confident managing project timelines and research protocols, and have excellent communication skills - including the ability to engage warmly and professionally with study participants by phone and in person.You will have a relevant tertiary qualification in a field such as nursing, public health, science, allied health, social work or education, and you’ll be comfortable working independently while contributing to a collaborative and multidisciplinary team. A high level of accuracy and ethical awareness is essential, as is a current driver’s licence, as travel to participant visits across Auckland may be required.Familiarity with REDCap or similar data capture systems, and prior experience in community-based research or clinical trials, would be an advantage.Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits.Me pēhea te tuku tono | How to applyApplications must be submitted online by 4 August 2026. Please include your CV and a cover letter outlining how your experience aligns with the role requirements.If you have any questions about the position, please contact Elisa Ta, via [email protected] note that applications cannot be accepted via email.  #LI-DNI

Closing:
Aug 19, 2026
  logo-Auckland University of Technology
Student Support Senior Technician
  • Auckland University of Technology
  • New Zealand, AUK
Play a key role supporting students and staff across AUT's three campuses. Lead and mentor casual technicians while managing AUT's Digital Equity support service. Permanent, full-time (37.5 hours per week), based at AUT's City Campus.  Auckland University of Technology (AUT) is New Zealand's newest university and one of its most distinctive. Centred on students and grounded in knowledge that works, AUT is 5-star rated by QS, with more than 27,000 students and 4,000 staff based primarily across three Auckland campuses. It's a place of real opportunity, where the values of Pono, Tika and Aroha shape how talented, progressive people work together – and you'll feel that in the culture, in the collaboration and in the difference the work makes for students, communities and the world.  Our community is stronger because of the role Te Tiriti o Waitangi plays in how we operate, and because Māori and Pacific knowledge, leadership and contribution are central to who we are. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.  About ICT Services  AUT's ICT Services team delivers innovative, reliable technology solutions that enable learning, teaching, research and business operations across the University. Our Student Support team is the face of ICT, providing exceptional customer service and technical support to thousands of students and staff every year. We pride ourselves on delivering high-quality support, embracing continuous improvement, and fostering a collaborative and inclusive team culture.  The Opportunity | Te Whiwhinga mahi  We're looking for an experienced and customer-focused Student Support Senior Technician to join our ICT Services team.  This is an exciting opportunity for someone who enjoys combining hands-on technical support with leadership responsibilities. As the second-in-charge within the Student Support team, you'll act as the technical escalation point, mentor and coordinate casual staff, and help ensure the smooth day-to-day operation of the service.  You'll provide first level support across a wide range of technologies, including Windows and Mac devices, Microsoft 365, Active Directory, printing services, audio-visual equipment and classroom technology. You'll work across face-to-face, online and phone support, taking ownership of incidents through to resolution while delivering an outstanding customer experience.  A key responsibility of the role is the end-to-end support of AUT's Digital Equity Service, helping students access the technology and connectivity they need to succeed in their studies. You'll also coordinate casual staff, manage weekly rosters, support service improvements, and act as the first point of escalation during weekend support to ensure continuity of service.  Working closely with colleagues across ICT, faculties, vendors and University stakeholders, you'll contribute to continuous improvement initiatives while supporting AUT's commitment to Te Aronui, our Te Tiriti Framework, through inclusive and mana-enhancing practices.  What we offer | Ngā āhuatanga kei a mātou  At AUT you’ll be part of a values-led university with a strong, caring culture, flexible working, generous annual leave and support to thrive in your role and career. We provide the tools, trust, recognition frameworks and cultural capability development programmes to help you make a meaningful contribution. Learn more about our competitive benefits tailored to all staffhttps://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits.   About you | Ko wai koe  As a professional staff member at AUT, you’ll help our university thrive by improving services, supporting students and staff and driving practical improvements across our campuses. We’re looking for people with energy, curiosity and openness to new ideas who bring a collaborative, adaptable approach and contribute to a positive workplace culture.    You’ll also bring cultural humility and respect for Te Tiriti o Waitangi, Indigenous peoples and diverse communities. Experience supporting Indigenous, equity or inclusion-focused initiatives is highly valued.  To be successful in this role, you'll have:  At least 3 years' experience in a Service Desk or technical support environment.  Experience providing first and second-level technical support across Windows, Microsoft 365, Active Directory and endpoint technologies.  Exposure to Mac environments.  Strong troubleshooting and problem-solving skills.  Excellent communication and customer service skills with the ability to explain technical concepts to non-technical users.  Experience mentoring or supporting other team members.  The ability to coordinate workloads, prioritise competing demands and work effectively in a fast-paced environment.  Experience supporting printers, audio-visual technologies or classroom technologies would be highly regarded.  A commitment to equity, diversity and inclusion and support for AUT's Te Aronui journey.  How to apply | Me pēhea te tuku tono  Along with your CV, please submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.   Please note - all applications must be submitted through the online application process on AUT’s careers website.    Further Information | Pārongo Anō  Salary Ranges | Ngā Utu: $76,000 - $102,000 per annum (dependent on experience and qualifications) For further information: please send us an enquiry  or call 09 921 9499  Closing Date | Te rā aukati: 3rd August 2026, 11:55pm Job Reference | Tohutoro Mahi: 95431 *Full-time denotes 37.5 hours per week At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs. Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process. Nā tō rourou, nā taku rourou ka ora ai te iwi. With your food basket and my food basket, the people will thrive.

Closing:
Aug 3, 2026
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We provide Jobseekers with a simple mobile friendly site to browse Academic Uni jobs posted daily. For Employers we provide a cost effective solution to advertising available Uni Roles to potential candidates.

We aim to use our data metrics, social media channels, responsive website & knowledge of the higher education industry to develop a range of talent attraction tools to benefit every universities recruitment needs.

Uni Roles is 100% focussed on the University Job advertising market. We specialise in Academic uni jobs and Professional uni jobs.

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It's been a long time since Asian Universities had a choice when it comes to online job advertising, and there has never been a company so dedicated to assisting universities with achieving their talent acquisition goals. Welcome to Uni Roles.


We’ve launched the first of our talent acquisition products in Asia, uniroles.asia. Through Uni Roles we will offer Asian Universities the ability to post all of their Academic, Professional, Research & Executive roles in one place, at a rate that based on our performance.

Uni Roles Asia is part of the new evolution of online university job advertising. No longer do unis have to rely on 'post & pray' job-boards to attract quality candidates. Our ability to attract active and passive candidates using programmatic advertising strategies, along with our unique 'pay for performance revenue model establish us a innovative change leader in the higher education sector with a brand whose core values support the holistic promotion of academic excellence.


We look forward to helping your university achieve its recruitment needs.
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