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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and culturally grounded Pouāwhina Māori | Māori Student Adviser to join the team at He Āhuru Mōwai.This is a meaningful and highly rewarding role where you will work directly with tauira Māori to provide pastoral care, guidance, and day-to-day support that helps students feel connected, supported, and empowered throughout their university journey.As one of the key faces of He Āhuru Mōwai, you will help create a warm, welcoming, and culturally safe environment for tauira, whānau, and staff. You will play an important role in strengthening tauira Māori engagement and supporting student success through exceptional manaakitanga and whanaungatanga.This role offers the opportunity to contribute to kaupapa and initiatives that make a genuine difference to Māori student experiences across the University. Key responsibilities include:Acting as a first point of contact for tauira Māori, whānau, and visitors to He Āhuru MōwaiProviding pastoral care, advice, and culturally responsive support to tauira MāoriSupporting tauira Māori engagement initiatives, orientation activities, pōwhiri, and events aligned to student wellbeing and successSupporting outreach, recruitment, and transition initiatives for prospective tauira Māori and their whānauAssisting with scholarship promotion and application supportCoordinating communications, engagement activities, and operational support for the centreMaintaining accurate records, databases, and engagement reporting informationSupporting the operational management of He Āhuru Mōwai, including bookings, supplies, facilities, and administrationWorking collaboratively across Student & Scholarly Services and wider Māori support networks to enhance tauira outcomesThis is a role where your ability to build trust, foster connection, and create a positive student experience will truly make an impact.This is a full-time, 37.5 hours per week role on a fixed-term contract for 12 months. The salary range for this role is $63,600-$79,300 per annum, depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating spaces where others feel welcomed, respected, and valued.You bring a strong understanding of tikanga Māori and are confident working within Māori spaces and alongside diverse communities. You are approachable, proactive, and thrive in environments where relationship-building and manaakitanga are at the heart of the work.You’ll also be highly organised, adaptable, and comfortable balancing pastoral support with operational and administrative responsibilities. Ngā pūkenga motuhake | Important skills and experienceMinimum three years’ experience in an administration or support-focused roleExperience working within Māori spaces and/or supporting tauira MāoriStrong customer service experience and a genuine commitment to student supportExcellent interpersonal and communication skills, with the ability to build meaningful relationshipsStrong organisational and administrative capability, with confidence using databases and customer management systemsExcellent Te Reo Māori pronunciation, with fluency in Te Reo Māori viewed highly favourablyUnderstanding of tikanga Māori and culturally grounded approaches to care and engagementAbility to work collaboratively and contribute positively to a kaupapa Māori environmentExperience working within the tertiary sector or supporting tauira Māori in education settings would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyPlease reach out to Nicky Rawnsley - [email protected] for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.Applications must be submitted online, by the closing date of 31/05/26 to be considered. Please include your CV and a cover letter highlighting how you can meet the skills and experiences detailed above.

North Campus Full-time permanent Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works, driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.  AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.  AUT cafés are proud to be part of our student’s university journeys, offering welcoming spaces to relax, recharge, and connect. Operating seven food outlets across AUT’s three campuses during the university semester, our cafés are more than just places to enjoy great food and coffee — they’re social hubs at the heart of campus life. Working in an AUT café means being part of a supportive, diverse team in a fast-paced, people-focused environment, with opportunities to grow your skills and make a positive impact on students, staff and visitors every day. The Opportunity | Te Whiwhinga mahi   About the Role: Are you passionate about food, coffee, and exceptional service? AUT operates six bustling food outlets across our City, South, and North Shore campuses, and we're looking for a dedicated Café Supervisor to lead our team at North Campus. You’ll ensure efficient guest services, maintain high standards, and contribute to a positive customer experience.  Key Responsibilities:  Ensure efficient delivery of guest services.  Maintain high standards of food and beverage handling and presentation.  Demonstrate proficiency in English, both oral and written.  Exhibit strong self-management skills, including organisation and time management.  Manage ordering for the café.  Oversee store operations in conjunction with the Retail Manager.  Assist in maximising productivity and profitability in the café.  Support the Retail Manager in hiring, induction, training, and staff rostering.  Lead by example, inspiring the team with a positive attitude and hands-on leadership.  About you | Ko wai koe   If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience, you’ll fit right in.   To be successful in this role, you will have:  Minimum of two years' experience in café supervision.  Proficiency in food and beverage handling and presentation.  Experience with two and three-group coffee machines.  Strong customer focus.  Excellent command of the English language.  Effective self-management skills, including organisation and time management.  Proven leadership abilities with the capability to motivate and develop team members.  A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).  As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do every day.  You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion-focused initiatives is highly desirable.  What we offer | Ngā āhuatanga kei a mātou  At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:  Flexible working and a strong, caring culture that supports belonging. Recognition frameworks that reflect your contribution and how you live our values. The tools and trust to make a meaningful difference every day. Māori and Pacific development programmes that strengthen our shared purpose. Cultural capability uplift development programmes for all staff  Professional development and funded study pathways to keep you moving forward.  Free gym membership.   How to apply | Me pēhea te tuku tono   Along with your CV, please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.  Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.    Further Information | Pārongo Anō  Start Date: To be agreed with the successful applicant. Salary Ranges | Ngā Utu: $63,483 - $67,781  per annum (dependent on experience and qualifications)  For further information: please send us an enquiry here or call 09 921 9499.   Closing Date | Te rā aukati:  Job Reference | Tohutoro Mahi: 90142 40 hours per week At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs. Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process. Nā tō rourou, nā taku rourou ka ora ai te iwi. With your food basket and my food basket, the people will thrive.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are seeking a compassionate and skilled Clinical Case Manager, to join Te Papa Manaaki | Campus Care, part of the Student and Scholarly Services division.Te Papa Manaaki | Campus Care provides early intervention, wellbeing, and personal support for students and staff who have concerns about a student’s safety, wellbeing, or behaviour. As a Clinical Case Manager, you will assess student needs, develop support plans, and ensure warm transfers to appropriate internal or external specialist services.You will be part of a small, high-performing team committed to supporting students to overcome barriers to success and to navigate the University’s support systems with empathy and professionalism.Key responsibilities include:Triage and manage referrals from staff, students, and other members of the University community.Assess risk and provide professional, timely responses to urgent or complex situations.Develop and manage support plans for students with wellbeing concerns or complex needs.Collaborate with academic, professional, and external support services to coordinate care.Maintain accurate case documentation and prepare reports as required.Provide advice and guidance to colleagues across the University about student wellbeing and response processes.Contribute to the continuous improvement of the service and its referral processes.We have a full-time (37.5 hours per week) role on a permanent contract available. The salary range for this role is $87,000 - $107,500, depending on experience and qualifications.For more information, please view the position description. Mō tō mātou rōpū | About the teamTe Papa Manaaki | Campus Care is part of Student and Scholarly Services, which brings together student-facing services that support wellbeing, academic success, and student experience. Campus Care provides a safe and skilled point of contact for the University community to raise concerns about students, including wellbeing, safety, bullying, harassment, and discrimination.The team works closely with other student support and wellbeing services, including University Health and Counselling, Student Hubs, Accommodation Solutions, and Student Disability Services, to ensure that every student is supported to succeed and thrive. He kōrero mōu | About youOur ideal candidate will bring empathy, sound judgement, and a strong commitment to student wellbeing. You will be confident managing sensitive and complex situations, with a calm and professional approach.Please state any languages you speak on your CV/Cover Letter.You will also have:A tertiary qualification in social work, mental health, counselling, occupational therapy, or a related allied health discipline.Registration under the Health Practitioners Competence Assurance Act 2003 (e.g., SWRB, NZAC, or equivalent).At least five years’ experience providing case management or mental health support to young people or students.Strong understanding of wellbeing and support services in tertiary or community settings.Excellent interpersonal, communication, and problem-solving skills.Cultural competence and an understanding of the principles of Te Tiriti o Waitangi.A current right to work in NZ.Preferred:Experience working within the tertiary education sector.Knowledge of University and community-based support systems.Fluency in Mandarin will be advantageous. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 2/7/2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experience listed above.We may close this advert earlier if a suitable candidate is identified.For a confidential conversation, please contact Kate Mace - [email protected]. Please note that while we are happy to answer questions, applications will not be accepted via email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an empathetic, knowledgeable, and student-focused Learning Adviser – Inclusive Learning to join our passionate and collaborative team.This is a rewarding opportunity to make a genuine impact on student success by supporting students with disabilities, neurodiverse learners, and students experiencing learning challenges to fully participate in university life.As a Learning Adviser, you will work directly with students to provide tailored learning support, strategies, and advice that enhances academic confidence, independence, and achievement. You’ll also collaborate closely with academic staff and support services to promote inclusive learning practices and accessible teaching approaches across the University.This role is ideal for someone who is passionate about equity in education, enjoys working in a people-centred environment, and brings both compassion and practical problem-solving skills to their work.You’ll be joining a supportive and values-driven team committed to inclusion, accessibility, and creating positive student experiences.Key responsibilities include:Providing one-on-one learning support and academic strategy advice to students with disabilities, neurodiverse learners, and students requiring additional learning supportSupporting students to develop effective study skills, learning strategies, organisation, time management, and independent learning capabilityWorking collaboratively with students to identify barriers to learning and develop tailored support plansProviding guidance to academic staff on inclusive learning practices and reasonable accommodationsSupporting accessible learning initiatives and contributing to an inclusive student experience across the UniversityLiaising with internal teams and external providers to coordinate student support services where requiredMaintaining accurate records and documentation while managing confidential and sensitive information appropriatelyAssisting with workshops, resources, and programmes that support student learning and academic successContributing to continuous improvement initiatives and service development within the Inclusive Learning teamSupporting students with complex needs in a calm, empathetic, and student-centred mannerThis role provides an opportunity to positively influence student wellbeing, belonging, and academic achievement while contributing to a more accessible and inclusive learning environment.This is a full-time, 37.5 hours per week role on a fixed term contract until the end of 2027. The salary range for this role is $87,000 - $105,000 per annum depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review this position description. He kōrero mōu | About youYou are someone who is passionate about supporting students and creating equitable learning opportunities for diverse communities.You bring excellent communication and relationship-building skills, emotional intelligence, and the ability to work sensitively with students experiencing a wide range of learning challenges and life circumstances. You are highly organised, adaptable, and able to balance empathy with professionalism in a busy and evolving environment.Most importantly, you value inclusion, accessibility, collaboration, and empowering students to succeed. Ngā pūkenga motuhake | Important skills and experienceExperience supporting students or clients in an education, disability support, learning support, or wellbeing-focused environmentStrong understanding of inclusive learning and accessibility practicesExcellent interpersonal and communication skills, with the ability to work effectively with diverse student groupsStrong organisational skills and ability to manage competing prioritiesAbility to handle sensitive and confidential information with professionalismConfidence using digital systems and Microsoft Office applicationsCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally responsive practiceThe following would be beneficial:Experience working within tertiary education or student support servicesKnowledge of disability support services or neurodiversity support practicesExperience developing student learning resources or workshops Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 24/06/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.