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  • University of Otago
  • New Zealand
__________DIGITAL SUPPORTDIGITAL DIVISION | RATONGA MATIHIKOThe role | Te mahiThe Enterprise Digital Support team supports a wide range of University environments combining end-user IT and teaching technology support within a collaborative, multi-skilled team model. As part of the team, you will deliver high-quality, customer-focused IT support across the University acting as a key contact for staff and students.This is a hands-on, collaborative and varied role combining desktop/end-user support and audio-visual (AV) technologies. You will support both everyday operations and technology-enabled teaching environments, working across offices, teaching spaces, and live settings to resolve issues in real time and ensure a seamless user experience, with exposure ranging from routine support to time-critical teaching and event delivery.The role offers the opportunity to build a broad technical skillset across both Desktop and AV, gain exposure to diverse technologies and environments, and see the direct impact of your work across the University.Key responsibilities• Provide desktop and AV support, troubleshooting hardware, software, systems, and teaching technologies.• Deliver responsive support for incidents, requests, and live teaching or event environments.• Install, configure, and maintain IT and AV equipment.• Engage with customers, providing proactive support and trusted advice.• Contribute to problem resolution, service improvement, and knowledge sharing.Your skills and experience | Kā pūkeka me kā wheako• Experience in desktop support and/or AV support.• Strong troubleshooting skills across devices, systems, and/or AV technologies.• Customer-focused with excellent communication skills.• Familiarity with Windows/macOS environments and service management practices.• Willingness to develop capability across both Desktop and AV domains.Further details | PūrokoThis is a full-time (37.5 hours per week), permanent position based in Ōtepoti, Dunedin.Working hours are scheduled in advance through a roster (Monday-Friday):• Day shift – 07:00am to 15:00pm• Mid shift – 08:30am to 17:00pm• Evening shift – 14:45pm to 10:45pmThese shifts may change as the business requires, however will remain with the 7am - 11pm range.There will also be occasional weekend shifts paid as over-time or time off in lieu for events like Open Days and weekend exams.The appointment range is $85,057 to $92,174 per annum. Top of the range is $97,508.We offer a competitive salary, 5 weeks’ annual leave, a 6.75% superannuation scheme, and the ability to achieve real work/life balance. More information regarding employee benefits can be found here.You must have the right to live and work in New Zealand to apply for this job.The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected.For further information, or to discuss the role in confidence – please contact Nolene Medland via the contact details below.Application | TonoTo submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference number 2600931 will close on Sunday, 28 June 2026.Additional InformationContact: Nolene MedlandPosition details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin

Closing:
Jun 28, 2026
  • Victoria University of Wellington
  • New Zealand
Do you have previous experience in a customer service role and excellent communication skills?Are you keen to join a dynamic administration team on a permanent basis?Have you got strong attention to detail and self-management skills?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of Wellington is currently recruiting a Mata Ahupae - School Administrator to join Te Kura Mahinga Tangata - School of Social and Cultural Studies on a permanent, full-time basis.Key responsibilities:Provide coordination and administration support for the School’s postgraduate students.Proactively enhance pastoral care for our postgraduate community.Provide course administration and general administrative support for the academics and students of one of the programmes.Contribute to teamwork within the professional team to contribute to the School administrative systems and to cover periods of leave as required.Assist with finance and HR activities within the School to support the Pou Hautū - School Manager.Ō pūmanawa - About youYou will be a motivated, customer-focused individual who can take the initiative, provide excellent administration, policy compliance, and pastoral care. You will demonstrate strong attention to detail and self-management skills. You will have excellent communication skills, both orally and in writing as you will deal with a wide range of stakeholders. This role is busy, varied, extremely rewarding and interesting for the individual with the right temperament.Key requirements:Proven experience and excellence in customer service and office administration. A tertiary qualification and/or relevant experience working in the tertiary sector.Intermediate to advanced level skills in Microsoft 365 including Word, Excel, Outlook, Sharepoint, and Teams.Proven ability to work to a very high standard of accuracy even under pressure.Ability to adapt to a dynamic environment and to learn new skills and systems quickly.Proven ability to work as part of a team as well as having individual responsibilities.Excellent cross-cultural communication skills with a wide range of people using a variety of communication methods.Strong organisational skills and the ability to prioritise tasks to work to deadlines. Role Description: Click here to see further information, including salary details.If this link is not available, click 'apply' to view this on the University career's page.Close date for vacancy: 05 July 2026.Contact details for vacancy: If you have any questions regarding this role please get in touch with the Pou Hautū - School Manager, Dr Kate Gerrard ([email protected]).How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter.We can only consider applicants who are citizens or residents of New Zealand. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.About UsMō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.
Full-time
Closing:
Jul 5, 2026
  • The University of Auckland
  • New Zealand, AUK
Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an empathetic, knowledgeable, and student-focused Learning Adviser – Inclusive Learning to join our passionate and collaborative team.This is a rewarding opportunity to make a genuine impact on student success by supporting students with disabilities, neurodiverse learners, and students experiencing learning challenges to fully participate in university life.As a Learning Adviser, you will work directly with students to provide tailored learning support, strategies, and advice that enhances academic confidence, independence, and achievement. You’ll also collaborate closely with academic staff and support services to promote inclusive learning practices and accessible teaching approaches across the University.This role is ideal for someone who is passionate about equity in education, enjoys working in a people-centred environment, and brings both compassion and practical problem-solving skills to their work.You’ll be joining a supportive and values-driven team committed to inclusion, accessibility, and creating positive student experiences.Key responsibilities include:Providing one-on-one learning support and academic strategy advice to students with disabilities, neurodiverse learners, and students requiring additional learning supportSupporting students to develop effective study skills, learning strategies, organisation, time management, and independent learning capabilityWorking collaboratively with students to identify barriers to learning and develop tailored support plansProviding guidance to academic staff on inclusive learning practices and reasonable accommodationsSupporting accessible learning initiatives and contributing to an inclusive student experience across the UniversityLiaising with internal teams and external providers to coordinate student support services where requiredMaintaining accurate records and documentation while managing confidential and sensitive information appropriatelyAssisting with workshops, resources, and programmes that support student learning and academic successContributing to continuous improvement initiatives and service development within the Inclusive Learning teamSupporting students with complex needs in a calm, empathetic, and student-centred mannerThis role provides an opportunity to positively influence student wellbeing, belonging, and academic achievement while contributing to a more accessible and inclusive learning environment.This is a full-time, 37.5 hours per week role on a fixed term contract until the end of 2027. The salary range for this role is $87,000 - $105,000 per annum depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review this position description. He kōrero mōu | About youYou are someone who is passionate about supporting students and creating equitable learning opportunities for diverse communities.You bring excellent communication and relationship-building skills, emotional intelligence, and the ability to work sensitively with students experiencing a wide range of learning challenges and life circumstances. You are highly organised, adaptable, and able to balance empathy with professionalism in a busy and evolving environment.Most importantly, you value inclusion, accessibility, collaboration, and empowering students to succeed. Ngā pūkenga motuhake | Important skills and experienceExperience supporting students or clients in an education, disability support, learning support, or wellbeing-focused environmentStrong understanding of inclusive learning and accessibility practicesExcellent interpersonal and communication skills, with the ability to work effectively with diverse student groupsStrong organisational skills and ability to manage competing prioritiesAbility to handle sensitive and confidential information with professionalismConfidence using digital systems and Microsoft Office applicationsCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally responsive practiceThe following would be beneficial:Experience working within tertiary education or student support servicesKnowledge of disability support services or neurodiversity support practicesExperience developing student learning resources or workshops Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 24/06/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Closing:
Jul 11, 2026
  • University of Otago
  • New Zealand
__________BUSINESS SCHOOL | TE KURA PAKIHIDIVISIONAL SERVICES AND ADMINISTRATION | WHAKARATOKA ME NGĀ WHAKARITEKA Ā-WĀHAKAThe University of Otago’s Division of Commerce | Otago Business School is one of New Zealand’s leading business schools, recognised internationally for excellence in teaching, research, and engagement. Through transformative education, impactful research, and strong partnerships with industry, government, iwi, and communities, the School develops responsible leaders and contributes to the economic and social prosperity of Aotearoa New Zealand and beyond.Within the Operations Group, Divisional Services and Administration provides the professional leadership and operational excellence that enables this work to thrive. We’re now seeking a dynamic senior leader to partner with the Pro-Vice-Chancellor, Commerce (PVC) and help guide the next chapter of the Otago Business School.The role | Te mahiThis is a true operational leadership role at the heart of the University of Otago’s Division of Commerce | Otago Business School. Working in close partnership with the PVC and Dean, you will contribute to the operational and strategic leadership of the Division, helping to shape its direction, strengthen organisational capability, and deliver on its priorities in teaching, research, engagement, and impact.As a trusted advisor operating across both the Commerce Divisional leadership team and Divisional Services and Administration, you will provide strategic and operational leadership across a diverse portfolio. You will ensure the Division is well-positioned to respond to emerging opportunities and challenges.You will:• Partner with the PVC and Dean to advance the Division’s strategic priorities and long-term aspirations.• Lead divisional services and act as the conduit for professional services into the Division, building capability, collaboration, and high performance.• Lead organisational performance, planning, change, risk, and resource stewardship.• Foster strong relationships and influence across the University, enabling collaboration and alignment in support of Divisional and institutional goals.• Lead initiatives that strengthen organisational effectiveness, and a culture of continuous improvement.• Champion a collaborative, inclusive, and values-led culture that empowers staff and supports excellence in teaching, research, and external engagement.• Contribute to the School’s ongoing development and impact, strengthening its reputation and influence locally and internationally.This role will appeal to a strategic and operational leader who combines sound judgement with a collaborative leadership style, thrives in complex environments, and is motivated by enabling organisational success through people, partnerships, and purposeful change.Your skills and experience | Kā pūkeka me kā wheakoYou will bring:• Senior leadership experience in a large, complex organisation, with strength in operations, organisational performance, and people leadership. • Demonstrated ability to lead and develop high-performing teams and leaders. • Broad general management experience, with exposure across planning, finance, HR, and operational delivery. • Strong relationship management skills, with the credibility to influence across diverse stakeholder groups and navigate competing priorities. • A track record of delivering outcomes — translating strategy into action and seeing initiatives through to completion.• Commitment to Te Tiriti o Waitangi, and cultural capability grounded in respect for te ao Māori and Pasifika values.While tertiary experience is beneficial, what matters most is your ability to lead with impact, operate at a senior level, and contribute meaningfully to the success of the Division.Further details | PūrokoThis is a permanent, full-time (37.5 hours per week) position, based in Ōtepoti, Dunedin.The appointment range for this role is $115,332 to $129,355 per annum. Top of the range is $143,378.The University of Otago is a workplace that values and utilises diverse and inclusive thinking, people and behaviours. This means that the contributions of staff with diverse backgrounds, experiences, skills and perspectives are valued and respected.For further information, please contact Cherie McConville via the contact details below.Application | TonoTo submit your application (including CV and cover letter) please click the apply button below. Applications quoting reference number 2600889 will close on Sunday 21 June 2026.Contact: Cherie McConville Tel: 021 279 6861Position details: Job DescriptionFurther Information: Department WebsiteCreate an email with a link to this vacancy: Create emailLocation: About Dunedin

Closing:
Jun 13, 2026