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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and customer-focused Clinical Administrator to join our busy and supportive University Health and Counselling Service (UHCS) team.This is a varied and rewarding role where you will play a key part in supporting the smooth day-to-day operation of a fast-paced healthcare environment. As one of the first points of contact for students accessing the service, you will help create a calm, welcoming, and professional experience for everyone who walks through our doors.You will provide exceptional reception and administrative support while managing appointments, responding to enquiries, and supporting clinicians and counselling teams with essential operational processes.This role is ideal for someone who thrives in a people-focused environment, enjoys working as part of a collaborative team, and can confidently manage sensitive information with professionalism and care.Comprehensive training will be provided in medical systems, privacy legislation, and healthcare processes. Key responsibilities include:Providing warm, professional, and efficient frontline customer service to students and visitorsManaging reception duties, appointments, bookings, cancellations, and patient enquiriesSupporting students accessing medical and counselling services, including triaging urgent matters appropriatelyHandling sensitive clinical and personal information with a high level of confidentiality and professionalismCoordinating appointment scheduling to support fair and efficient access to servicesManaging phone calls, inboxes, and communications between patients and clinical teamsSupporting clinicians and counsellors with administrative tasks, documentation, and service coordinationProcessing payments, receipting, enrolments, and maintaining accurate student and patient recordsSupporting operational processes including scanning, records management, and document handlingContributing to a positive, collaborative, and student-centred team environmentThis role also involves participating in ongoing training, including emergency response and clinical support training, within a healthcare setting.This is a permanent, full-time (37.5 hours per week).The salary range is $55,634 - $62,900 per annum, depending on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences during moments that can sometimes feel stressful or sensitive.You bring excellent communication skills, strong attention to detail, and a calm, professional approach when working in fast-paced environments. You are adaptable, resilient, and able to manage competing priorities while maintaining accuracy and empathy.Most importantly, you value teamwork, confidentiality, and delivering exceptional service to a diverse student community. Ngā pūkenga motuhake | Important skills and experienceExperience working in a fast-paced, front-facing customer service environmentStrong interpersonal and communication skills, with the ability to engage sensitively with a diverse range of peopleExcellent organisational skills and attention to detailConfidence using Microsoft Office applications including Word, Excel, and OutlookAbility to manage confidential information with professionalism and discretionA calm and solutions-focused approach to handling challenging situationsThe following would be highly beneficial:Experience working within a primary healthcare or clinical environmentExperience supporting young people or working within culturally diverse environmentsKnowledge of patient management systemsCustomer service or medical reception trainingCurrent First Aid Certificate Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and development matter. As part of our team, you’ll enjoy:Flexible employment practices, including hybrid workingUp to 6.75% employer superannuation contributionFive weeks’ annual leaveA wide range of professional development opportunitiesGenerous parental leave provisionsAccess to on-site childcare and school holiday programmesStaff discounts, recreation centre access, discounted parking, and more. Me pēhea te tuku tono | How to applyApplications must be submitted online by 5th June 2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Tania Abernethy-Jones – [email protected]. Please note that applications sent via email will not be accepted.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are currently seeking two to three experienced General Practitioners to join our supportive and collaborative team.In this role, you will provide high-quality, patient-centred primary health care to a diverse student population. Working within a multidisciplinary team of doctors, nurses, counsellors, and psychologists, you will support students’ physical and mental wellbeing, helping them navigate the unique challenges of university life.This is a rewarding opportunity to work in a wellbeing-focused environment where preventative care, early intervention, and holistic support are at the heart of the service we provide. Your work will make a meaningful difference to students at a pivotal stage of their lives.Key responsibilities include:Providing skilled health assessment, diagnosis, and treatment services in line with current best practice and professional standardsDelivering patient-centred care that supports both physical and mental wellbeingWorking collaboratively with nurses, counsellors, and other health professionals to provide integrated careManaging referrals, documentation, follow-up care, and case management in a timely and professional mannerSupporting preventative health initiatives, including screening programmes, vaccinations, and health educationProviding travel health advice and vaccinations where requiredAssessing aegrotat applications and providing appropriate academic health advocacyBuilding strong relationships with internal and external healthcare providers and referral agenciesThe salary range for these roles is $179,800 to $211,500 per annum prorated, depending on experience and qualifications. These are permanent positions, and we are flexible with hours — we welcome applications from both full-time and part-time practitioners, depending on your availability.For more information, please review the Position Description. He kōrero mōu | About youYou are a compassionate and experienced clinician who enjoys working with young adults and supporting diverse communities. You bring strong clinical judgement, excellent communication skills, and a calm, professional approach to patient care.You will bring:Registration as a medical practitioner in New Zealand with a current NZMC Practising Certificate and indemnity insuranceFellowship of the Royal New Zealand College of General Practitioners.At least two years’ experience in General Practice, ideally including primary or emergency careCurrent CPR or Advanced Life Support certificationExperience working in a multidisciplinary healthcare environmentProven experience working with young adults and diverse communitiesConfidence using clinical systems such as MedTech or similar practice management softwareExperience working within a university or student-focused health service would be an advantage but is not essential. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. How to apply | Me pēhea te tuku tono Applications must be submitted online, by the closing date of 1/07/2026 to be considered. For any job-specific questions, please reach out to Tania Abernethy-Jones - [email protected]. Please include your cover letter and/or CV highlighting how you can meet the skills and experiences detailed above. 

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a warm, professional, and people-focused Receptionist to join our supportive Te Papa Manaaki | Campus Care team.This is a rewarding and varied role where you will play an important part in creating a welcoming and supportive first impression for students, staff, and visitors accessing the service. As one of the first points of contact, you will help students navigate support services with empathy, professionalism, and care.You will provide high-quality reception and administrative support while assisting with appointments, responding to enquiries, supporting service operations, and helping maintain a safe and welcoming environment for everyone accessing Te Papa Manaaki | Campus Care.This role is ideal for someone who enjoys helping others, thrives in a fast-paced and people-centred environment, and can remain calm and solutions-focused when supporting students experiencing distress or challenging situations.You’ll be joining a collaborative and caring team that is passionate about student wellbeing and making a positive difference every day.Key responsibilities include:Providing warm, professional, and timely customer service to students, staff, and visitors in person, online, and over the phoneManaging reception duties including appointments, enquiries, and student communicationsSupporting students accessing wellbeing and care services in a calm, respectful, and supportive mannerMaintaining accurate student records and data entry while ensuring confidentiality and privacy requirements are upheldUsing systems such as Symplicity Advocate and Microsoft Office applications to support service operationsHelping maintain welcoming, safe, and tidy reception and waiting areasAssisting with triage processes and responding appropriately to students presenting in distressSupporting quality improvement activities and contributing to positive service delivery outcomesManaging student feedback surveys and providing monthly reporting supportWorking collaboratively across the wider Te Papa Manaaki | Campus Care team to ensure consistent, student-focused service deliveryThis role also involves supporting operational procedures relating to health and safety, emergency response, and student wellbeing support.This is a full-time, fixed term role for 18 months. The salary range for this role is $56,400 - $71,000 per annum.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys supporting people and creating positive experiences for others.You bring excellent interpersonal skills, emotional maturity, and the ability to communicate confidently and compassionately with people from diverse backgrounds. You are calm under pressure, highly organised, and able to balance professionalism with empathy in a busy environment.Most importantly, you are committed to delivering exceptional service and contributing positively to a supportive and collaborative team culture. Ngā pūkenga motuhake | Important skills and experienceExperience working in reception and/or administration within a health, wellbeing, education, or support-focused environmentExcellent customer service and communication skills across face-to-face, phone, and online interactionsStrong interpersonal skills with the ability to engage effectively with students from diverse cultural backgroundsConfidence managing challenging situations and using conflict de-escalation skills where requiredStrong organisational skills with the ability to prioritise tasks and manage competing demandsHigh attention to detail and ability to manage confidential information appropriatelyConfidence using Microsoft Office applications and learning new client management systemsA collaborative, positive, and solutions-focused approach to teamworkCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally respectful practiceExperience working within a large and complex organisation, particularly within tertiary education or student support services, would be highly beneficial. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and professional development are genuinely valued. As part of our team, you’ll enjoy:Flexible employment practices where appropriateUp to 6.75% employer superannuation contributionFive weeks’ annual leaveAccess to professional development opportunitiesGenerous parental leave provisionsStaff discounts, recreation centre access, discounted parking, and wellbeing initiativesThe opportunity to work within a caring and collaborative team dedicated to supporting student wellbeing and success Me pēhea te tuku tono | How to applyApplications must be submitted online by 10/6/2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Kate Mace - [email protected]. Please note that applications sent via email will not be accepted.   #LI-DNI

Administrative and finance support role at The Psychology Centre, managing client services, financial processes, and office operations.Competitive salary with excellent employee benefits.Generous leave entitlements + superannuation. Opportunities for professional development. Ngā kōrero mō te tūranga – About the roleRewarding role offers vital administrative and financial tasks to The Psychology Centre (TPC). As the first point of contact, you’ll handle reception, respond to enquiries, and process client referrals. You’ll also manage client databases, schedule group therapy sessions, and maintain filing systems.You’ll play a key role in financial operations, including invoicing, payment tracking, and reconciliation, while ensuring compliance with TPC and university policies. Additionally, you’ll assist with word processing, data entry, and liaise with other university services and departments to keep things running smoothly. If you’re looking for a dynamic role with plenty of variety and the chance to make a real impact, this is the job for you!Salary will be in the range of $73,235 to $87,024 per year based on skills, knowledge and experience brought to the position. This is a full-time role (37.5 hours a week), based on our Hillcrest Campus.For more information on the role please see the position description. For a confidential conversation about the role, please contact Josh Myers, Director of TPC, at [email protected]. All applications must be submitted through the online portal, emailed applications will not be accepted. Ko wai koe? – Who are you?You’re highly organised, proactive, and thrive in a fast-paced, collaborative environment. With strong communication skills and an eye for detail, you juggle multiple tasks, solve problems, and adapt quickly to new challenges. You’re skilled in managing administrative systems and software, always prioritising tasks to meet deadlines.Ideally, you have experience in a tertiary setting with a solid background in administration and finance. You’re comfortable with invoicing, payment tracking, and financial reconciliation, and skilled in report writing, note-taking, and database management. With a customer-focused, professional attitude, you ensure a positive experience for everyone you work with. Ko wai mātou? – Who are we? The Psychology Centre (TPC) within Te Kura Whatu Oho Mauri, the School of Psychological and Social Sciences aims to enhance clinical psychology education and training. TPC focuses on evidence-based assessment and intervention, clinical research, and advanced training for practising psychologists. The Centre also develops specialised mental health programmes for children, youth, and adults in the Waikato region, collaborating with key community partners. He aha ngā take me tono mai ai koe? – Why should you apply for this position?We want you to be part of our success! Our university stands proudly on the world stage as a provider of future-focused, international education and an active player in global research. Our rankings reflect these strengths. Working with us means you’ll enjoy a satisfying work environment with many benefits.The University of Waikato is distinctive for the diversity of its staff and students, and encourages applicants with the relevant capabilities from all backgrounds to apply. Applicants must have the legal right to live and work in NZ in accordance with the NZ Immigration regulations which can be found here. The Ko te Tangata – For the People University of Waikato prides itself on the quality of its engagement with the communities that it serves, the provision of a world-class education and the national and international impact of its research. Our policies are guided by the principles of the Treaty of Waitangi and equal opportunity for all.E herea ana te Whare Wānanga ki te kaupapa kia whakaratohia te mea angitū ōrite ki ngā tāngata katoa. Applications Close on Sunday July 5, 2026Requisition number: 1003706