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Can you quickly absorb and apply new information, systems, and processes?Do you have previous experience in a customer service role and excellent communication skills?Are you passionate about making a positive difference and committed to continual learning and growth?Kōrero mō te tūranga - About the roleTe Herenga Waka - Victoria University of Wellington is currently recruiting for a Kaiārahi Pokapū Tauira - Student Service Centre Adviser to join our Student Service Centre within Tītoko on a permanent, full-time basis. Our Kaiārahi Pokapū Tauira - Student Service Centre Advisers are responsible for delivering efficient, accurate, and timely support to a wide range of customers including students, prospective students, whānau, staff, visitors, and members of the public. The Kaiārahi Pokapū Tauira - Student Service Centre Advisers work collaboratively and proactively to provide the best possible support and service.Our team works in a fast-paced environment where collaboration, creativity, and idea-sharing are part of everyday life. We support each other to achieve great results and value the diverse strengths every team member brings. This role offers the chance to be part of an innovative, student-focused centre that plays a key role in shaping the student experience at the University. You’ll be joining a welcoming team that’s passionate about making a positive difference, constantly looking for new and better ways to support students, and committed to continual learning and growth.Key responsibilities: Provide high-quality advice and support on all general enquiries through a range of channels, including face-to-face, phone, email, and other channels.Maintain a high level of knowledge and understanding of the University’s services, systems, and processes to support exceptional customer service.Accurately record interactions and maintain student records as required. Work closely with team members and other departments to resolve complex issues. Ensure follow up and ownership of allocated cases to ensure the best customer outcomes.Ō pūmanawa - About youThe ideal candidate will have previous experience in a customer service role. Key requirements:Demonstrated experience of quickly absorbing and applying new information, systems, and processes.Excellent communication skills with the ability to express complex information in an accurate and concise form for a variety of audiences. Highly organised and demonstrate an ability to work efficiently and collaboratively while maintaining an eye for detail and continuous improvement.Ability to remain calm under pressure and resilience in handling high volumes of work.A self-starter with a positive approach to work and a passion for people and continuous learning. Proficient computer skills. Role Description: Click here to see further information, including salary details. If this link is not available, click 'apply' to view this on the University careers page. Close date for vacancy: 28 June 2026.Contact details for vacancy: If you have any questions regarding this role please get in touch with Sarah Davies ([email protected]). How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. Applicants who do not have residency or citizenship and require a visa to work at the University must clearly indicate their visa status in their application and understand that if they do not have a current, relevant visa, they will need to secure this independently.About UsMō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.

Honorary Clinical Academic Appointments – New Zealand Graduate School of MedicineLocation: University of Waikato, Hamilton Join the New Zealand Graduate School of Medicine as an Honorary Clinical Academic and help shape the future of medical education and research in Aotearoa. These appointments connect clinical practice with academia, fostering innovation, mentorship, and collaboration across primary, secondary, and tertiary care. As an Honorary Clinical Academic, you’ll: Contribute to teaching, mentorship, and curriculum development. Support research, including translational and health technology innovation. Build partnerships between healthcare, communities, and the University. Be part of a diverse, multidisciplinary national network. Benefits include:University affiliation, access to research support and resources, and opportunities to influence medical education during this foundational phase of the Graduate School. We welcome clinicians from all specialties, regions, and career stages, with a strong commitment to equity, diversity, Te Tiriti o Waitangi, and cultural safety. Find out more and apply now to help develop the next generation of doctors and improve health outcomes for all communities. Apply before 31st December 2027

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for an empathetic, knowledgeable, and student-focused Learning Adviser – Inclusive Learning to join our passionate and collaborative team.This is a rewarding opportunity to make a genuine impact on student success by supporting students with disabilities, neurodiverse learners, and students experiencing learning challenges to fully participate in university life.As a Learning Adviser, you will work directly with students to provide tailored learning support, strategies, and advice that enhances academic confidence, independence, and achievement. You’ll also collaborate closely with academic staff and support services to promote inclusive learning practices and accessible teaching approaches across the University.This role is ideal for someone who is passionate about equity in education, enjoys working in a people-centred environment, and brings both compassion and practical problem-solving skills to their work.You’ll be joining a supportive and values-driven team committed to inclusion, accessibility, and creating positive student experiences.Key responsibilities include:Providing one-on-one learning support and academic strategy advice to students with disabilities, neurodiverse learners, and students requiring additional learning supportSupporting students to develop effective study skills, learning strategies, organisation, time management, and independent learning capabilityWorking collaboratively with students to identify barriers to learning and develop tailored support plansProviding guidance to academic staff on inclusive learning practices and reasonable accommodationsSupporting accessible learning initiatives and contributing to an inclusive student experience across the UniversityLiaising with internal teams and external providers to coordinate student support services where requiredMaintaining accurate records and documentation while managing confidential and sensitive information appropriatelyAssisting with workshops, resources, and programmes that support student learning and academic successContributing to continuous improvement initiatives and service development within the Inclusive Learning teamSupporting students with complex needs in a calm, empathetic, and student-centred mannerThis role provides an opportunity to positively influence student wellbeing, belonging, and academic achievement while contributing to a more accessible and inclusive learning environment.This is a full-time, 37.5 hours per week role on a fixed term contract until the end of 2027. The salary range for this role is $87,000 - $105,000 per annum depending on experience and qualifications.For more detailed information on the role accountabilities and requirements, please review this position description. He kōrero mōu | About youYou are someone who is passionate about supporting students and creating equitable learning opportunities for diverse communities.You bring excellent communication and relationship-building skills, emotional intelligence, and the ability to work sensitively with students experiencing a wide range of learning challenges and life circumstances. You are highly organised, adaptable, and able to balance empathy with professionalism in a busy and evolving environment.Most importantly, you value inclusion, accessibility, collaboration, and empowering students to succeed. Ngā pūkenga motuhake | Important skills and experienceExperience supporting students or clients in an education, disability support, learning support, or wellbeing-focused environmentStrong understanding of inclusive learning and accessibility practicesExcellent interpersonal and communication skills, with the ability to work effectively with diverse student groupsStrong organisational skills and ability to manage competing prioritiesAbility to handle sensitive and confidential information with professionalismConfidence using digital systems and Microsoft Office applicationsCommitment to equity, inclusion, Te Tiriti o Waitangi, and culturally responsive practiceThe following would be beneficial:Experience working within tertiary education or student support servicesKnowledge of disability support services or neurodiversity support practicesExperience developing student learning resources or workshops Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 24/06/2026 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.Please note that we may close the advert earlier if we find a suitable candidate.Please reach out to Jodie Peterson - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.

Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a Student Engagement Coordinator to join our passionate and collaborative team.In this role, you will design, deliver, and continuously improve a range of student development and engagement programmes that support transition, belonging, and success. Your portfolio will include initiatives across areas such as student leadership, volunteering, orientation, and reward and recognition.This is a highly varied and rewarding role where you will bring ideas to life — from planning and delivering programmes, to managing projects, engaging stakeholders, and evaluating impact. You’ll work closely with students, colleagues, and partners across the University to create meaningful experiences that enhance the overall student journey.Key responsibilities include:Designing, coordinating, and delivering student engagement programmes and initiativesManaging projects from planning through to evaluation, including timelines, budgets, and reportingSupporting student leadership, volunteering, and transition initiatives such as OrientationBuilding strong relationships with student groups, internal teams, and external partnersProviding guidance and support to students, including pastoral care where neededCoordinating events, workshops, and training sessionsManaging programme communications, systems, and logisticsUsing feedback and data to evaluate programmes and drive continuous improvementThis is a fantastic opportunity to contribute to a vibrant student experience, where your work directly supports students to feel connected, confident, and set up for success.This is a fixed-term contract until the end of 2027 working 37.5 hours per week. The salary range for this role is from NZ $63,600 – $79,300 per annum depending on experience and qualifications.For more detailed information, please refer to the Position Description. He kōrero mōu | About youYou are an organised, proactive, and people-focused professional who enjoys working with students and creating engaging experiences. You bring a positive, collaborative approach and are confident managing multiple projects in a dynamic environment.You are equally comfortable working independently and as part of a team, and you take pride in delivering high-quality outcomes that make a difference. Ngā pūkenga motuhake | Important skills and experienceA Bachelor’s degree or relevant tertiary qualificationAt least 2 years’ experience in student engagement, programme coordination, or a similar roleExperience working with young people in a support or pastoral capacityProven ability to design, deliver, and evaluate programmes or initiativesStrong project coordination skills, with the ability to manage multiple prioritiesExcellent interpersonal and communication skills, with the ability to engage diverse audiencesExperience working across a complex organisation and collaborating with multiple stakeholdersConfidence using digital systems and toolsExperience in a tertiary environment, working with student groups or clubs, or supporting events and large-scale programmes would be highly beneficial.An understanding of, or commitment to learning about, equity, Te Tiriti o Waitangi, and working with diverse student communities is important for success in this role. Ngā āhuatanga kei a mātou | What we offerThe University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:Flexible employment practices (including working from home and flexible hours)Up to 6.75% company superannuation schemeA competitive salary with five weeks' annual leaveIn addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services. For more information, please visit Staff Benefits. Me pēhea te tuku tono | How to applyApplications must be submitted online by the closing date of 3/6/26 to be considered. As part of your application please submit a CV and Cover letter to include:Please reach out to Emma Ko - [email protected] for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.