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Job DescriptionTe Whiwhinga mahi | The opportunityWe are looking for a compassionate, organised, and customer-focused Clinical Administrator to join our busy and supportive University Health and Counselling Service (UHCS) team.This is a varied and rewarding role where you will play a key part in supporting the smooth day-to-day operation of a fast-paced healthcare environment. As one of the first points of contact for students accessing the service, you will help create a calm, welcoming, and professional experience for everyone who walks through our doors.You will provide exceptional reception and administrative support while managing appointments, responding to enquiries, and supporting clinicians and counselling teams with essential operational processes.This role is ideal for someone who thrives in a people-focused environment, enjoys working as part of a collaborative team, and can confidently manage sensitive information with professionalism and care.Comprehensive training will be provided in medical systems, privacy legislation, and healthcare processes. Key responsibilities include:Providing warm, professional, and efficient frontline customer service to students and visitorsManaging reception duties, appointments, bookings, cancellations, and patient enquiriesSupporting students accessing medical and counselling services, including triaging urgent matters appropriatelyHandling sensitive clinical and personal information with a high level of confidentiality and professionalismCoordinating appointment scheduling to support fair and efficient access to servicesManaging phone calls, inboxes, and communications between patients and clinical teamsSupporting clinicians and counsellors with administrative tasks, documentation, and service coordinationProcessing payments, receipting, enrolments, and maintaining accurate student and patient recordsSupporting operational processes including scanning, records management, and document handlingContributing to a positive, collaborative, and student-centred team environmentThis role also involves participating in ongoing training, including emergency response and clinical support training, within a healthcare setting.This is a permanent, full-time (37.5 hours per week).The salary range is $55,634 - $62,900 per annum, depending on experience and qualifications.For more information, please review the Position Description. He kōrero mōu | About youYou are someone who genuinely enjoys helping people and creating positive experiences during moments that can sometimes feel stressful or sensitive.You bring excellent communication skills, strong attention to detail, and a calm, professional approach when working in fast-paced environments. You are adaptable, resilient, and able to manage competing priorities while maintaining accuracy and empathy.Most importantly, you value teamwork, confidentiality, and delivering exceptional service to a diverse student community. Ngā pūkenga motuhake | Important skills and experienceExperience working in a fast-paced, front-facing customer service environmentStrong interpersonal and communication skills, with the ability to engage sensitively with a diverse range of peopleExcellent organisational skills and attention to detailConfidence using Microsoft Office applications including Word, Excel, and OutlookAbility to manage confidential information with professionalism and discretionA calm and solutions-focused approach to handling challenging situationsThe following would be highly beneficial:Experience working within a primary healthcare or clinical environmentExperience supporting young people or working within culturally diverse environmentsKnowledge of patient management systemsCustomer service or medical reception trainingCurrent First Aid Certificate Ngā āhuatanga kei a mātou | What we offerThe University of Auckland provides a supportive, people-centred working environment where your wellbeing and development matter. As part of our team, you’ll enjoy:Flexible employment practices, including hybrid workingUp to 6.75% employer superannuation contributionFive weeks’ annual leaveA wide range of professional development opportunitiesGenerous parental leave provisionsAccess to on-site childcare and school holiday programmesStaff discounts, recreation centre access, discounted parking, and more. Me pēhea te tuku tono | How to applyApplications must be submitted online by 5th June 2026 to be considered. Please include your cover letter and CV outlining how your skills and experience align with this role.For a confidential conversation about the role, please contact Tania Abernethy-Jones – [email protected]. Please note that applications sent via email will not be accepted.

Have you got experience implementing and supporting on-premises and hybrid systems?Are you an experienced technical specialist with strong systems administration capability?Can you work effectively with technical/non-technical stakeholders in a complex environment?Kōrero mō te tūranga - About the role Te Herenga Waka - Victoria University of Wellington is currently recruiting a Mātanga Hangarau - Technical Specialist to join the Systems team in Te Tai Matihiko - Digital Solutions on a permanent, full-time basis.Key responsibilities:Lead the design, build, configuration, and implementation of technical solutions.Integrate and support enterprise platforms across on-premises and cloud environments.Provide second and third-level technical support and resolve incidents within service levels.Improve reliability and efficiency through documentation, automation, and Agile delivery.Ō pūmanawa - About youYou will be an experienced technical specialist with strong systems administration capability, sound judgement, and a collaborative approach. You will bring proven experience across enterprise platforms and support the delivery of secure, reliable, and well-managed services that meet the University’s needs.You will have:Advanced experience with Microsoft Azure, Entra ID, and Microsoft 365 products in an enterprise environment.Experience implementing and supporting on-premises and hybrid systems, including Windows Server and identity services.Practical skills in PowerShell, automation, and DevOps CI/CD practices that improve operational outcomes.Strong problem-solving and analytical skills, with the ability to make sound technical recommendations.The ability to work effectively with technical and non-technical stakeholders in a complex environment.A broad vision across digital systems, integrations, and infrastructure lifecycle management.Role Description: Click here to see further information, including salary details.If this link is not available, click 'apply' to view this on the University career's page.Close date for vacancy: 21 June 2026.Contact details for vacancy: If you have any questions regarding this role, please get in touch with John Goldsbury, Systems Manager ([email protected]).How to apply: Please ensure you are applying for this role directly on our careers page and not via email. Candidates must submit supporting documents along with their resume, such as a cover letter. We can only consider applicants who are citizens or residents of New Zealand or Australia or on a current working visa. Applications will be reviewed as they are received, and we may progress with suitable applicants prior to the application closing date. Applications from recruitment agencies are not accepted.About UsMō Te Herenga Waka - About Our University Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here. Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.

Provide people leadership to our team of technical staff Drive continuous improvement in laboratory operations, systems, and service delivery Permanent, full-time role based at AUT's City Campus Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world. AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs. The School of Science comprises environmental and marine science, biological science, biomedical science, medical diagnostics, psychology and neuroscience, chemistry and food science. Science plays a pivotal role in AUT’s place as a university of technology and we are actively working to promote its profile within the university. We have a wonderful community of deeply committed academic scholars and professional colleagues, guided by Te Aronui (AUT's Te Tiriti framework). Our school produces culturally aware graduates with practical experience and skills that work in the real world, not just on paper, through courses designed to meet the shifting needs of the science workforce. Our staff drive innovative progress through our intensive, productive world-class research and engaging, relevant and practical teaching. Energy is high and it is an exciting time to consider joining us. The School is part of our dynamic Faculty of Health and Environmental Sciences.  The Opportunity | Te Whiwhinga mahi  In this role, you will provide strategic and operational leadership across our biology and environmental science laboratories and field activities.  You will have significant responsibility for laboratory operations, health and safety, regulatory compliance, and people leadership. Reporting to the Senior Manager – Faculty Technical Services and working closely with the Head of School and School Manager, you will: Lead and oversee the day-to-day operations of environmental and biological science laboratories and field trips Provide people leadership to a team of technical staff, including workload planning, supervision, performance development, and capability building Ensure laboratories and field activities are fully compliant with health, safety, and regulatory requirements, including maintaining certifications and overseeing hazardous materials and waste disposal Coordinate and support laboratory teaching and field activities, working collaboratively with academic staff to enhance student learning outcomes Manage laboratory resources, equipment, and facilities, ensuring assets are well maintained, fit for purpose, and efficiently utilised Drive continuous improvement in laboratory operations, systems, and service delivery About you | Ko wai koe  If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in. To be successful in this role, you will have: At least 5 years’ laboratory management and operations experience Experience managing people collaboratively with demonstrated ability to lead, coach and develop technical staff Demonstrated experience in health and safety leadership, risk management, and regulatory compliance in laboratory and field-based environments The ability to form strong relationships with academic staff, students and external agencies including MPI Strong organisational, problem-solving, and communication skills A practical, solutions-focused approach, and the ability to stay calm under pressure A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi). As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day. You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.  What we offer | Ngā āhuatanga kei a mātou At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer: Flexible working and a strong, caring culture that supports belonging. Recognition frameworks that reflect your contribution and how you live our values. The tools and trust to make a meaningful difference every day. Māori and Pacific development programmes that strengthen our shared purpose. Cultural capability uplift development programmes for all staff Professional development and funded study pathways to keep you moving forward. Free gym membership. How to apply | Me pēhea te tuku tono  Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above. Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process. Further Information | Pārongo Anō Start Date: as soon as possible Salary Ranges | Ngā Utu: $90,000 - $106,000 For further information: please send us an enquiry hereor call 09 921 9499.  Closing Date | Te rā aukati: 14 June at 10.30pm Job Reference | Tohutoro Mahi: 95283 *Full-time denotes 37.5 hours per week     At AUT we strive to be a place where people love to work and learn. We are committed to te Tiriti, excellence and inclusivity and aspire to be the University of choice for Māori and Pacific communities. We welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs. Please note that all applications must be submitted through the online application process. For further information, please send us an enquiry here or call 921 9499. Please note we are happy to answer your questions but we do not accept applications by email. You will need to apply through the standard registration process. Nā tō rourou, nā taku rourou ka ora ai te iwi. With your food basket and my food basket, the people will thrive.

__________STUDENT SERVICESTE RATONGA ĀKONGAJoin the University of Otago and help shape the future of student wellbeing. Be part of a collaborative team driving innovative, student-centred services that make a real impact across our diverse campus community.The role / Te mahiTe Pou Whirinaki: Student Wellbeing Hub plays a central role in supporting student wellbeing at the University of Otago. We are seeking a proactive Student Wellbeing Hub Development Lead to enhance the quality, consistency, and effectiveness of the Hub.This role provides leadership across systems, processes, and resource development to ensure our services are student-centred, culturally responsive, and evidence informed. Working closely with the Manager, you will strengthen service delivery by integrating systems, developing practical tools and resources, and supporting continuous improvement across the Hub.In this role you will:• Lead the development and coordination of systems, workflows, and processes across the Student Wellbeing Hub.• Design and implement tools, documentation, and resources to support consistent, accessible, and culturally responsive service delivery.• Develop evidence-informed wellbeing resources for students and staff, including digital, self-help, and group materials.• Drive quality improvement initiatives using data, feedback, and emerging trends.• Collaborate across the University and engage with students to strengthen service integration and inform development.Your skills and experience / Kā pūkeka me kā wheakoWe are looking for candidates who has experience in service development, coordination, or quality improvement, ideally in a wellbeing or health context. You will have:• A relevant qualification (or equivalent experience) in health, mental health, wellbeing, education, or a related field.• Strong skills in building systems, organising workflows, and managing documentation.• Experience developing engaging and accessible wellbeing or educational resources.• Proven ability to manage projects and translate ideas into practical solutions.• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse communities.• Initiative, adaptability, and the ability to work independently.• Strong organisational skills and the ability to manage competing priorities.• Cultural competence and a commitment to Te Tiriti o Waitangi, with willingness to grow knowledge of Te Ao Māori and mātauraka Māori.Experience in tertiary education, knowledge of student life, and familiarity with wellbeing frameworks or project methodologies (e.g. Agile, Kanban) would be advantageous. Further details / PūrokoThis is a full time (37.5 hours), fixed‑term position for 12 months, based in Ōtepoti, Dunedin.The salary level for this position will be confirmed following a forthcoming Job Evaluation Committee meeting. This vacancy will be updated shortly thereafter.You must have the right to live and work in New Zealand to apply for this position.Ōtākou Whakaihu Waka | University of Otago is a workplace that values and utilises diverse and inclusive thinking, people, and behaviours. We welcome the contributions of staff with diverse backgrounds, experiences, skills, and perspectives.For further information, or to discuss the role in confidence, please contact Genevieve Obbeek via the contact details below.Application / TonoTo submit your application (including a CV and cover letter), please click the Apply button. Applications quoting reference number 2600752 will close on Sunday, 24 May 2025. Additional InformationContact: Genevieve ObbeekPosition details: Job DescriptionFurther Information: Student Services WebsiteFurther Information: Te Pou Whirinaki | Student Wellbeing HubCreate an email with a link to this vacancy: Create emailLocation: About Dunedin