Outreach and Engagement Officer
- Auckland University of Technology
- New Zealand, AUK
- Jun 30, 2026
Job Description:
- Shape engaging events and social media content, using your initiative to spot what students need and make it happen
- Be a welcoming, organised presence for AUT students at South Campus Library (Manukau)— friendly and approachable, and reliable in following through on the details that keep events and projects running smoothly
- Use your strong communication and people skills across frontline service — at the desk and on chat
- Be part of a collaborative and energetic team working across all three AUT campuses
Auckland University of Technology (AUT) is New Zealand's newest university and one of its most distinctive. Centred on students and grounded in knowledge that works, AUT is 5-star rated by QS, with more than 27,000 students and 4,000 staff based primarily across three Auckland campuses. It's a place of real opportunity, where the values of Pono, Tika and Aroha shape how talented, progressive people work together – and you'll feel that in the culture, in the collaboration and in the difference the work makes for students, communities and the world.
Our community is stronger because of the role Te Tiriti plays in how we operate, and because Māori and Pacific knowledge, leadership and contribution are central to who we are. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.
Te Mātāpuna Library and Learning Services is AUT's whare pukapuka (library) and knowledge source. Our name recognises the special connection AUT has to the underground waterways and rivers that flow through Tāmaki Makaurau. Our mātāpuna (campus libraries) and services are foundational for Knowledge That Works. Te Mātāpuna teams are knowledge connectors and amplifiers, navigators, partners and kaitiaki. We centre our work around principles of openness, inclusivity and equity. As active Tiriti partners, we embed AUT’s Tiriti framework throughout our services. Our teams partner with the AUT community to lift academic skills and provide access to knowledge. We create learning opportunities and resources to lift achievement, research visibility and impact and to support open research and Māori and indigenous data sovereignty.
The Opportunity | Te Whiwhinga mahi
This is a permanent, full-time role based at AUT's South Campus.
As an Outreach and Engagement Officer, you'll be part of an engagement team working across AUT's three campuses, helping students discover and make the most of everything Te Mātāpuna Library and Learning Services offers. Day to day, you'll create social media content, plan and run events and activations, and provide frontline service at the library helpdesk and via online chat — the first friendly points of engagement for many students. You'll be a visible presence on campus, working to lift student awareness of the library's spaces, workshops, and learning support.
Through this work, you'll contribute to AUT's Te Aronui journey, helping create a welcoming, inclusive environment where all students can thrive.
What we offer | Ngā āhuatanga kei a mātou
At AUT you’ll be part of a values-led university with a strong, caring culture, flexible working, generous annual leave and support to thrive in your role and career. We provide the tools, trust, recognition frameworks and cultural capability development programmes to help you make a meaningful contribution. Learn more about our competitive benefits tailored to all staffhttps://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits.
https://www.aut.ac.nz/about/careers-at-aut/working-at-aut/staff-benefits
About you | Ko wai koe
As a professional staff member at AUT, you’ll help our university thrive by improving services, supporting students and staff and driving practical improvements across our campuses. We’re looking for people with energy, curiosity and openness to new ideas who bring a collaborative, adaptable approach and contribute to a positive workplace culture.
You’ll also bring cultural humility and respect for Te Tiriti o Waitangi, Indigenous peoples and diverse communities. Experience supporting Indigenous, equity or inclusion-focused initiatives is highly valued.
To be successful in this role, you will have:
- Strong communication and interpersonal skills, with a genuine enjoyment of working with people
- Comfortable using social media, with an interest in creating content and confidence learning new digital tools
- Strong attention to detail and good organisational skills, with initiative and follow-through
- A bachelor's degree. Recent graduates welcome.
- An adaptable, can-do approach
- A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).
How to apply | Me pēhea te tuku tono
Along with your CV, please submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above.
Please note - all applications must be submitted through the online application process on AUT’s careers website.
Further Information | Pārongo Anō
- Start Date: August 2026
- Salary Ranges | Ngā Utu: $59,000 - $60,000 per annum (dependent on experience and qualifications)
- For further information: please send us an enquiry or call 09 921 9499
Closing Date | Te rā aukati: 13 July 2026 11:55pm
Job Reference | Tohutoro Mahi: 95980
*Full-time denotes 37.5 hours per week
Nā tō rourou, nā taku rourou ka ora ai te iwi.
With your food basket and my food basket, the people will thrive.