Receptionist (at the rank of Clerk II) in the Institute for Advanced Dentistry Multi-Specialty Clinic (IAD-MSC)

Job Description:

Receptionist (at the rank of Clerk II) in the Institute for Advanced Dentistry Multi-Specialty Clinic (IAD-MSC) of the Faculty of Dentistry (Ref.: 536221)

We are currently looking for a Receptionist (at the rank of Clerk II) to join the IAD-MSC of the Faculty of Dentistry.

The Role

The appointee will be responsible for:

• Assisting with patient registration and appointment booking;
• Handling invoicing and payment collection;
• Responding to enquiries via telephone, email, and WhatsApp;
• Providing administrative support to resident doctors (MDS students);
• Liaising with internal and external parties; and
• Performing other duties as assigned.

On-the-job training will be provided.

Qualifications and Qualities

• A Higher Diploma or above in any disciplines;
• At least 1 year of full-time work experience;
• A fair command of written and spoken English and Chinese (desirably including Putonghua);
• Strong interpersonal and communication skills;
• Basic knowledge of MS Office;
• A proactive mindset, good telephone manners, and strong customer service skills;
• Ability to work independently and multitask under pressure, with self-motivation; and
• Attention to details.

What We Offer

The appointment will be made on fixed-term full-time contract for 2 years, to commence as soon as possible with the possibility of renewal subject to satisfactory performance and funding availability. A highly competitive salary commensurate with qualifications and experience will be offered, together with contract-end gratuity and University contribution to a retirement benefits scheme at 10% of basic salary. Other benefits include annual leave and medical benefits.

How to Apply

The University only accepts online application for the above post. Applicants should apply online at the University’s careers site (https://jobs.hku.hk) and upload an up-to-date CV. Review of applications will start as soon as possible and continue until June 7, 2026, or until the post is filled, whichever is earlier. Shortlisted candidates will be invited to attend a written test and an interview.

The University is an equal opportunities employer and
is committed to equality, ethics, inclusivity, diversity and transparency