Scheduling Services Team Support Officer

Te Tari o te Mumu Tuarua Akoranga | DVC Academic Office
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Full-time 37.5 hours per week (1.0 FTE)
• Continuing (permanent) position
• Generous annual leave provisions and professional development opportunities

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Scheduling Services Team Support Officer? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do
Are you someone who thrives in a dynamic, fast-paced environment? As a Scheduling Services Support Officer, you'll play a pivotal role in ensuring the efficient coordination of scheduling and examination services across the University of Canterbury.

In this role, you'll manage ad-hoc booking requests, liaise with internal and external stakeholders, and ensure examinations run smoothly and effectively. You'll also provide exceptional support to students during key periods, such as enrolment and examinations.

This role offers variety, with no two days the same. From coordinating schedules and events to supporting the examination process, you'll play a key part in ensuring UC's operational excellence and student success.

Mōu | Who You Are
You will have at least 3-5 years of administrative experience, as well as have:

• Excellent communication skills, both written and verbal.
• Enjoys working with a variety of people and building strong relationships.
• Thrives in a role where every day is different and brings new challenges.
• Is highly organised and can manage competing priorities with ease.
• Computer literate and competent user of all Microsoft Office programmes, particularly Excel and Word.
• Experience working in a tertiary environment or experience of academic processes is desirable
• Brings a positive attitude and works well both independently and in a team.
• Experience with different scheduling systems such as Time Edit is preferred but not essential - training will be provided.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

If you're a people focused problem-solver who loves variety and making a difference, we want to hear from you!

Mahi Ngātahi | Who You Will Work With
You will be working with a dedicated team of scheduling superstars, who are responsible for the University course timetable, examinations, student accessibility arrangements for students and ad-hoc bookings for the University. Each team member has designated portfolios which makes them subject matter experts in all things scheduling. We work in a fast-paced environment, where teamwork and providing support to one another is our priority.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can, and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc. For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 2 February 2025 (midnight, NZ time)
Please note, applications will be reviewed as they are received, and interviews may take place before the close date.

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand, then you may also be considered.