Director, Client Facing Technology

• Based in Auckland's CBD
• Full-time, permanent position

As one of the world's top 100 young universities and New Zealand's newest Auckland University of Technology (AUT) is a university of opportunity where all students with talent and potential have the chance to succeed. We are a socially-driven university with equity and excellence central to our purpose and actions, and we offer a stimulating teaching and research environment with strong connections to government, business, and industry. AUT has more than 27,000 students and over 4,000 staff based primarily at our three Auckland teaching campuses.

We are looking for an extroverted leader with a passion for technology and the drive to make an impact. 

Te Whiwhinga mahi | The opportunity

This role is responsible for leading a talented team dedicated to delivering exceptional technology support and services.   We are looking for someone passionate about technology, advocating for end user experience and ensuring that our tools are maximised to support the work of all university staff.

Responsibilities of the role include:

• Actively interact with staff across the university, understanding their needs and providing hands-on support.
• Guide a passionate team in delivering top-tier client facing tech solutions that empower our staff.
• Advocate for users, ensuring that their needs shape the digital tools and services provided.
• Drive innovation by leveraging your deep tech expertise to introduce and optimise cutting-edge solutions.

He kōrero mōu | About you

• An extroverted leader with outstanding communication and interpersonal skills.
• Proven experience in a customer facing technology role.
• Proven management experience.
• A passion for technology and a keen interest in how digital tools can transform organisational performance.
• A commitment to continuous improvement and delivering high-impact digital solutions.

Ngā āhuatanga kei a mātou | What we offer

Our team is an engaged and forward-thinking with an excellent reputation across the University. You'll be part of a supportive environment where your leadership will make a meaningful difference.

AUT has fantastic staff benefits including free study, a personal fund for your continued professional development, free membership to AUT gyms and generous leave allowances.

This is an exciting opportunity to pay a pivotal role in shaping the digital future of Aotearoa New Zealand's University of Technology.   If you're driven and results-oriented, looking to make a difference in the education sector, we'd love to hear from you!

For enquires about the position, please contact Caroline Cranston, Recruitment Consultant - [email protected]

Ref: 90957

Closing date: Tuesday 4th February at 11.55pm