Academic Records Special Considerations Coordinator

Office of the DVC Academic | Te Tari o te Tumu Tuarua Akoranga
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Full-time 37.5 hours per week (1.0 FTE)
• Fixed-term position until October 2026
• Role to commence in January 2025

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Academic Records Special Considerations Coordinator? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do
As the Academic Records Special Consideration Coordinator you will provide support to our students who have suffered an impairment in their assessments or ability to study for assessments, due to unforeseen circumstances, known as a "special consideration". You will ensure Special Considerations applications are processed in a timely and efficient manner and being sympathetic to the needs and situations faced by our students. This may also involve liaising with relevant staff across the wider University. You will also provide support to ensure University Graduation Celebrations run smoothly, transcripts are provided efficiently, and all associated processes are followed in line with regulations.

Mōu | Who You Are
To be successful in this role you will have minimum of 5 years' experience in an administrator role. You will have demonstrated the following:

• Experience in a customer service position.
• Excellent written and verbal communication skills.
• Skilled in maintaining records and great accuracy with data entry.
• Ability to manage multiple tasks at once with ease and work well under pressure.
• Ability to be tolerant, patient and sympathetic with students and their whānau.
• Knowledge of tertiary education sector would be beneficial, however is not essential.

If you are looking for a fast paced, exciting role that has a real impact on students, please apply!

Mahi Ngātahi | Who You Will Work With
The Deputy Vice-Chancellor (Academic)'s Office supports and provides overarching vision and leadership in the core academic mission of the University.  As a team, we work collaboratively and are skilled in creative thinking. The Academic Quality team oversees academic regulations, policy, programme approvals, academic processes, quality assurance, and the Erskine Programme.  The Records team oversees the academic requirements of graduation, the ordering of transcripts and letters and all aspects of the special considerations process. For more information about our teams, please visit us here.

Ngā Painga o UC | Why UC
Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff. They challenge and inspire us to be the best we can and make UC a great place to work and study. For more info on Ngā Uara | Our Values visit us here.

We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity. The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.

We offer a range of fantastic benefits including flexible work practices, study opportunities and generous superannuation and leave provisions. For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: Wednesday 30 October 2024 (midnight, NZ time)
Please note applications will be reviewed after the close date. This role is scheduled to commence in January 2025.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to [email protected]

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role. If you hold a valid work visa and are physically present in New Zealand, then you may also be considered.