IT Assistant

The Faculty of Social Sciences is seeking an IT Assistant (Ref.: 531007) to commence as soon as possible on a two-year fixed-term basis, with contract-end gratuity and a University contribution to a retirement benefits scheme totaling up to 10% of the basic salary, with the possibility of renewal.

Qualifications:

• Diploma or above in Information Technology (IT), Computer Science, or related disciplines
• Preferably at least 2 years of work experience in educational institutes or IT
• Good command of written and spoken English and Chinese
• Strong interpersonal skills, self-motivation, and a strong sense of responsibility
• Ability to convey technical information to non-technical staff members
• Multitasking ability and experience working independently as well as in a team
• Experience in computer support, audio-visual system, customer services and hands-on experience in multimedia (photo/video shooting and editing) is an advantage

Key Responsibilities:

• Assist senior IT staff to manage computing and audiovisual facilities in the Lab and classroom
• Provide day-to-day technical support for the computer lab, including configuration, troubleshooting, and maintenance
• Address technical inquiries from staff and assist with knowledge transfer
• Perform regular upgrades, manage data security, conduct testing, and handle multimedia editing
• Provide classroom support for various teaching programmes
• Perform other duties as assigned, including ad-hoc IT/event support
• Duties outside normal office hours may be required occasionally

A highly competitive salary commensurate with qualifications and experience will be offered, in addition to annual leave and medical benefits.

Application Process:
The University only accepts online application for the above post. Applicants should apply online and upload an up-to-date C.V. Review of applications will commence as soon as possible and continue until February 7, 2025 or until the post is filled, whichever is earlier. Shortlisted candidates will be invited to attend a written test and an interview.